Last updated on : July 14th, 2025 by R Yadav
The top management constitutes the highest level of an organisations hierarchy and this group has a lot of influence in determining the direction and company culture. The weight of obligation of such top managers is really heavy, particularly in the growth period when any business can easily degenerate into an anarchic environment unless there is a directive in line. Success in organisations has little to do with net income, it is about customer satisfaction, employee job satisfaction, reputation in the market and long-term growth.
Senior managers set the tone for entire organisations by role-modelling behaviours and attitudes, which directly impact employee morale through inspiration, trust, the ability to empower and recognise employees, as well as effective conflict resolution. The IIM Calcutta Senior Management Program develops leadership skills in executives who have realised that good leadership can spearhead performance within organisations.
Organisational transformation is a business strategy that companies need in the modern business environment to stay competitive. Top managers should specify a clear vision of transformation and provide proper communication throughout all layers of the organisation.
The role of Senior Management As mentioned above, the role of Senior Management is an important one. The importance of making contributions provided by senior managers can be explained by knowing exactly who these people are and why their contributions play a crucial role.
The top-level executives such as the CEO, CFO and COO fall within the senior management and these positions are at the highest rank within the hierarchy of an organisation. These executives are highly experienced in execution of this management function because they can handle day to day business activities and are also specialised in definite fields of business.
On authority given to them by the board of directors, senior managers guide supervisors and managers under them. They are concerned with conceptual skills and not technical skills; they are the ones who make important decisions concerning project funding and the direction that the organisation is going to take which determines the future of the company.
Top management offers strategy and vision which coordinate organisational efforts in the direction and towards achieving similar objectives. They come up with vital decisions that affects work of employees and increase of the company, besides using effective ideas.
These leaders influence organizational culture and organizational values, which build trust among organizational stakeholders. They establish business ethics and business responsibility.
The top management should be able to work around changes in the business environments in order to gain a competitive edge. The leaders are prepared to these challenges in the form of IIM programme.
Corporate culture is top-down, and studies suggest that up to 70 percent of workplace culture is developed by chief executive officers (CEOs) due to their ways and choices. The IIM Calcutta Senior Management Programme acknowledges the depth of such influence as through senior leaders being the architects on the identity of an organisation.
The top managers play a pivotal role to the organisational culture as they ensure that the whole group focuses on the mission, purpose and vision of the company. This is the basis of development of culture. Good leaders will always communicate the role of the day-today work in achieving organisational success and this way, employees become aware of their positioning in the grand scheme of things.
It is important to ensure that this alignment is sustained and this can be done by developing a framework in which the mission and vision are the focus of every interaction. Top managers must develop a common understanding of the mission-driven behaviour, as well as collect the stories that can be used to exemplify the same values, and collaborate with leaders so as to contextualise the aforementioned stories. This is a process that links day-to-day practises and organisation purpose.
Senior managers who are primarily the carriers of culture tend to create it through deeds, but not words. Leadership provides employees with indicators regarding what is expected when it comes to attitudes and behaviours. Leaders that believe in what they preach and practice end up becoming light houses.
The leaders at Adobe also practice this value by showing respect to innovation and risk-taking, advancing a culture of experimentation, which welcomes audacious ideas. The unlimited vacation policy of Netflix is a perfect example of how the freedom and responsibility are promoted by the action of the leadership.
Top level managers should put in place accountability structures that encourage the workers to act in the best of their abilities. Within an accountable culture, workers who know what is expected of them are known to be very committed with a remarkable track record towards outputs.
This style makes it equitable to judge contributions since it enhances fairness and equity in the organisation. Instead of undertaking a punitive approach, progressive empowering accountability will usher convenience, retention, operational effectiveness, and bottom-line outcomes.
The IIM senior management programme instructs leaders to combine stipulation of explicit demands and building trust, in such a manner that employees are deemed as unique assets and yet owners of the results.
The ASP Senior Management Programme aids senior leaders of the IIM Calcutta to enhance performance and innovation by equipping them with skills in the competitive world. Effective senior managers develop systems which encourage experimentation, having clear expectations and rewarding contributions.
The top managers need to ensure an atmosphere is established through which the teams can experiment and gain knowledge of the results. They ought to provide teams with testing devices, facilitate speed experimentation, build feedbacks replacement and develop a psychological security of innovation.
The leaders should be capable of converting the organisational goals into quantitative team objectives. Regular check-ins will ensure that the employees are clear on the role they play, and there is no misunderstanding. Such a laser treatment results in increased performance, and it is because most workers lack clarity in regard to expectations.
Rewards strength an excellent performance and innovativeness. Good recognition is genuine, timely and commensurate to performance. Public appreciation and individual appreciation are also evidence of the fact that the organisation values the people who uphold its values. The IIM programme attaches significance on the importance of recognition in high performing teams.
Modern business environment is characterized by uncertainty. The IIM Calcutta Senior Management Programme provides senior leaders with the necessary skills when operating in turbulent times. Top managers leading their team to change are oftentimes what makes organisations fall or stand.
Change communication requires crisis communication. The top management should offer timely reports and communicate using a collective term to underpin safety. Open communication also prevents speculations and rumours.
Mature organisations turn crises to opportunities. The leaders should make
psychological safety, give realistic and positive vision with a promotion of team effort and achievement.
Fear is one of the determinants of resistance to change. Mature managers treat it as constructive criticism rather than the impediment. The IIM programme trains leaders on how to foresee areas of resistance by using empathy, engaging stakeholders and adequate support mechanisms.
The top management becomes an important element of organisational success affecting corporate culture, innovation and the company direction. Perfect executives consider vision and operations together and due to that, employees are able to know their purpose and play a significant role. Effective organisations are characterised by senior managers who strike a balance between people-oriented leadership and strategic kinds of thinking. The environment developed by these leaders is characterized by psychological safety and a high level of accountability that leads to innovation and stellar performance.
The IIM senior management program is a system that trains executives on how to overcome complicated business environments and develop change embracing cultures. It is interested in putting up systems that promote experimentation and reward contributions. Firms having competent senior managers have competitive rates as a result of effective involvement, innovativeness and versatility. Their management leads to excellence in an organisation hence their developmental process is critical towards business success.
